Question 1

Can I order online and collect in-store?

Accepted Answer

Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.

To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.

Question 2

Are pets allowed in Pets at Home stores?

Accepted Answer

Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.

Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.

Question 3

How to find lost property I've lost in store.

Accepted Answer

If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.

Question 4

Are there any upcoming events at Pets at Home stores near me?

Accepted Answer

Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:

My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.

Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.

Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.

To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.

Question 5

Do Pets at Home stores offer parking facilities?

Accepted Answer

Yes, many Pets at Home stores offer parking facilities for their customers.

Question 6

Are Pets at Home stores accessible for people with disabilities?

Accepted Answer

Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.

Question 7

Can I order online and collect my purchase at Pets at Home Walkden?

Accepted Answer

Yes, Pets at Home Walkden offers a Click & Collect service allowing you to order online and pick up your purchase in-store, often within one hour of ordering.

Question 8

Are pets allowed inside Pets at Home Walkden?

Accepted Answer

Yes, well-behaved dogs on leads are welcome inside Pets at Home Walkden so you can shop with your pet by your side.

Question 9

Does Pets at Home Walkden have parking facilities?

Accepted Answer

Yes, many Pets at Home stores, including the Walkden location, offer parking facilities for customers.

Question 10

What are the opening hours of Pets at Home Walkden?

Accepted Answer

Pets at Home Walkden is open Monday to Friday from 9:00 to 19:00, Saturday 9:00 to 18:00, and Sunday 10:00 to 16:00.

Question 11

Is Pets at Home Walkden accessible for people with disabilities?

Accepted Answer

Yes, the store is designed to be accessible for customers with disabilities, with wheelchair access and accessible parking spaces.

Question 12

What products and services does Pets at Home Walkden offer?

Accepted Answer

They offer pet food, treats, toys, accessories, grooming products, and services like free advice, harness fitting, weight checks, adoption centre, and licensed medicines.

Question 13

Can I get help if I lost something in the Pets at Home Walkden store?

Accepted Answer

If you lose an item in store, please contact Pets at Home Walkden directly using their main phone number to inquire about their lost property procedures.

Question 14

What nearby places can I visit before or after shopping at Pets at Home Walkden?

Accepted Answer

Nearby places include Walkden Dive and Swim Centre for swimming and leisure, Derek's Deli for food, and The Vulcan pub for drinks and socialising, giving you options to relax before or after your visit.

Question 15

Are there any community centres near Pets at Home Walkden for events or activities?

Accepted Answer

Yes, St John Community Centre and Phoenix Youth & Community Centre are nearby, offering fitness and youth activities that you can explore.

Question 16

Where can I find other pet-related services nearby Pets at Home Walkden?

Accepted Answer

Borsdane Wood is nearby and offers pet store and pet services, complementing the offerings at Pets at Home Walkden.

Pets at Home Walkden

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